Personality Development Tips by Mr. Ravish Bhateja

                      PERSONALITY DEVELOPMENT

• Use the word Hello not Hi
• Introduce yourself with complete name. For Eg. Ravish Bhateja
• Always greet a person with a smile on the face

             SMILE INCREASES FACIAL VALUE

• CELLPHONE ETIQUETTE

ü  Silent / switched off

ü  Avoid cell phone in office premises

ü  Don’t chew while talking on phone

ü  Avoid loud volume + speakers

ü  Concentrate on voice mail (leave your name & contact no.)

ü  Speak clearly

ü  Apologize if dialed wrong no.

ü  Spell out unusual names

ü  Confidential discussion should be privately managed

ü  Follow 7 C’s

ü  Speaker phone should be used only for conferences

ü  Don’t force others to listen on phone

ü  Important message to be speak clearly and slowly

FOR PROPER CONVERSATION ETIQUETTES LISTEN CAREFULLY IN THE SESSION

• Maintain cubicle manners / courtesy

ü  Don’t behave like prairie dog

ü  Don’t peep in others cabin

·         Maintain personal hygiene

·         Maintain positive body language

·         Show respect towards seniors

·         Communication = preplanned

·         Keep communication very formal

·         Introduce people in the order of hierarchy

OTHER ETIQUETTES TO BE DISCUSSED IN SESSION WITH PPT

HOW TO REACH THE LEVEL OF GREAT

     ( “GO FROM GOOD TO GREAT” )

To improve on overall communication skill is a 6 point formula!!!!

1.    Practice mirror exercise

2.   1 English serial

3.   1 English news channel + newspaper

4.   Develop passion = JOSH + HOSH

5.   Talk in English with friends

6.   Record your voice re-erase it + make a comparison

PURPOSE BEHIND THESE 6 POINTS & DURATION  BETTER UNDERSTOOD / DISCUSSED IN CLASS

AN EFFECTIVE COMMUNICATOR FOLLOWS:

Ø Positive facial expressions and body language

Ø Clarity in voice

Ø Well prepared for the session

Ø Maintain eye to eye contact

LOOK GREAT, FEEL GREAT, BE GREAT

Winners  recognize their weakness but focus on their strengths whereas losers recognize their strengths but focus on their weakness.

*For registration for PD sessions, contact at 9015667204, 9350102101. Or write to us at ravishbhateja@gmail.com